At Brave Waves Psychotherapy, your time and well-being is important to us. To ensure we can provide quality care and consistency to all client, we have a 48-hour cancellation policy. If you need to cancel or reschedule a session, kindly provide us with 48-hours notice via email at: office@bravewavespsychotherapy.ca . Cancellations/no shows within the 48-hour time period will be charged the full session fee. At our clinic, we completely understand that life happens - whether it is an emergency, sickness, or unexpected events, we understand this can happen and get in the way of your session. We offer each client one grace cancellation free of charge. Thank you for understanding!